Privacy Policy

Last Updated: October 19, 2026

1. Introduction

Welcome to My Luxor Stay (https://myluxorstay.com/). We respect your privacy and are committed to protecting your personal information when you visit our website, contact us, or use our travel services in Egypt.

This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you.

By using our website and services, you acknowledge this Privacy Policy.

2. Information We Collect

We may collect the following information when you browse our website, submit an inquiry, or request a booking:

• Personal Information: Your full name, email address, phone number, and WhatsApp number.

• Travel Information: Travel dates, destinations, number of travelers, hotel details, pickup locations, and special requests.

• Booking Information: Details of tours, Nile cruises, travel packages, accommodation, and transportation services you request.

• Communication Information: Messages and inquiries you send through our website, email, WhatsApp, or other communication channels.

• Technical Information: Your IP address, browser type, device information, and website usage data, where collected through server logs, cookies, or analytics tools.

We only request additional information, such as passport or identification details, when necessary for a booking or to meet applicable legal requirements.

3. How We Use Your Information

We use your information for the following purposes:

• To respond to inquiries and provide travel information.

• To prepare personalized itineraries and price quotations.

• To manage tour reservations, Nile cruises, travel packages, and transfers.

• To coordinate with hotels, guides, drivers, cruise operators, and other relevant service providers.

• To communicate booking confirmations, schedule changes, and important travel updates.

• To improve our website, customer service, and travel experiences.

• To prevent fraud, protect website security, and comply with applicable legal obligations.

• To send promotional communications where permitted by law and, when required, with your consent.

4. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share relevant information with trusted parties when necessary to provide the services you request, including:

• Hotels and accommodation providers.

• Nile cruise operators and tour suppliers.

• Tour guides, drivers, and transportation providers.

• Payment service providers, where applicable.

• Website hosting, technical support, and communication service providers.

• Government authorities or other parties when disclosure is required by law.

We aim to share only the information necessary for the relevant purpose. Third-party providers may process your information according to their own privacy policies.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, improve performance, and understand how visitors use our pages.

Some cookies may be provided by third-party services integrated into our website.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

6. Data Retention

We retain personal information only for as long as reasonably necessary to respond to inquiries, manage bookings, provide travel services, resolve disputes, and meet applicable legal or accounting obligations.

When information is no longer required, we will take reasonable steps to delete it or securely dispose of it, subject to any legal retention requirements.

7. Your Privacy Rights

Depending on applicable law, you may have the right to:

• Request access to the personal information we hold about you.

• Request corrections to inaccurate or incomplete information.

• Request deletion of your information where legally permitted.

• Object to or request restrictions on certain types of processing.

• Withdraw consent where processing is based on your consent.

• Opt out of promotional communications.

To exercise these rights, please contact us using the details provided below. We may need to verify your identity before processing your request.

We handle personal information in accordance with applicable data protection laws, including relevant Egyptian legislation.

8. Children’s Privacy

Our website is intended for individuals planning or arranging travel services. We do not knowingly collect children’s personal information directly through the website without appropriate authorization where required.

If you believe a child has provided personal information inappropriately, please contact us so we can review the matter and take appropriate action.

9. International Data Transfers

As we provide travel services in Egypt, your information may need to be shared with service providers or processed in countries outside your country of residence.

Where applicable, we take reasonable steps to ensure that such transfers are handled in accordance with relevant data protection requirements.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website features, or applicable legal requirements.

Any updates will be published on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Company: My Luxor Stay

Website: https://myluxorstay.com

Email: info@myluxorstay.com

Phone: +201043251940

WhatsApp: +201050906092

Address: 44, Karnak Temple Street, Luxor, Egypt.

We will review and respond to privacy-related requests within a reasonable period and in accordance with applicable law.

Thank you for choosing My Luxor Stay for your travel experiences in Egypt.